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Old Guard vs. New Wave: how AI meeting tools are evolving toward security

21 May 2025

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In the evolving landscape of AI meeting assistants, understanding the nuances of each platform is crucial for organizations prioritizing efficiency, security, and data sovereignty. This article provides an updated comparison of five prominent AI meeting assistants: Fireflies.ai, Otter.ai, Jamie, Notta, and Ulla.

Fireflies.ai

Overview: Fireflies.ai offers automated transcription and note-taking services, integrating with platforms like Zoom, Google Meet, and Microsoft Teams.

Key Features:

  • Automatic meeting recording and transcription via a bot that joins scheduled meetings.
  • Limited AI-generated summaries.

Security:

  • Employs 256-bit AES encryption for data at rest and TLS 1.2 for data in transit.
  • Partners with OpenAI under a Business Associate Agreement, adhering to their zero data retention policy.

Pricing:

  • Free plan includes unlimited transcription, limited AI summaries, and 800 minutes of storage per seat.
  • Paid plans start at $10 per user/month, offering additional features and increased storage.

Otter.ai

Overview: Otter.ai provides real-time transcription and collaborative note-taking, supporting integrations with major conferencing platforms.

Key Features:

  • OtterPilot, a bot that automatically joins meetings to record and transcribe in real-time.
  • AI-generated summaries and slide captures.

Security:

  • Utilizes proprietary methods to de-identify user data before training models, ensuring individual users cannot be identified.
  • Data is encrypted and stored securely, with no manual review by humans.
  • Use of OpenAI: Otter.ai lists OpenAI as a subprocessor, indicating that it may utilize OpenAI's services for certain backend functionalities. Notably, Otter.ai specifies that no customer data is used to train or improve OpenAI's models, and OpenAI does not store customer data sent through the API.

Pricing:

  • Free plan includes 300 transcription minutes per month, with a 30-minute limit per conversation, and allows importing up to 3 audio or video files.
  • Paid plans start at $8.33 per user/month (billed annually), offering increased transcription limits and additional features.

Jamie

Overview: Jamie is a privacy-focused AI meeting assistant that provides summaries without joining meetings as a bot.

Key Features:

  • Operates without joining meetings, ensuring a non-intrusive experience.
  • Supports over 20 languages and works across various meeting platforms.

Security:

  • GDPR compliant, with data hosted in Europe.
  • Does not use sensitive user data to train its or third-party algorithms.
  • Use of OpenAI: Jamie employs a combination of AI models, including OpenAI's GPT-4, Anthropic's Claude 3.5, Perplexity, and its proprietary Jamie-M model, to generate meeting summaries and insights.

Pricing:

  • Free plan includes 10 meetings per month, up to 30 minutes each.
  • Paid plans start at €24 per month, offering unlimited meetings and additional features.

Notta

Overview: Notta offers AI-powered transcription and note-taking, supporting over 50 languages and integrating with various platforms.

Key Features:

  • Real-time transcription with high accuracy across multiple languages.
  • Integration with platforms like Zoom, Google Meet, and Microsoft Teams.

Security:

  • SOC-2 compliant, ensuring robust data protection standards.
  • Integrates with Microsoft Azure OpenAI for transcription services.
  • Use of OpenAI: Notta utilizes Microsoft Azure's OpenAI services for transcription and summarization tasks, integrating advanced AI capabilities into its platform.

Pricing:

  • Free plan includes 120 minutes of transcription per month.
  • Paid plans start at $8.17 per month, offering extended transcription limits and additional features.

Ulla

Overview: Ulla differentiates itself by offering an on-premises AI meeting assistant, prioritizing data privacy and user control.

Key Features:

  • Full on-premises deployment, ensuring complete data sovereignty.
  • Does not rely on third-party APIs like OpenAI, minimizing external data exposure.
  • Users have the autonomy to decide whether their data is used for model training.
  • Does not automatically join meetings; users control when and how Ulla is activated.

Security:

  • Data remains within the organization's infrastructure, adhering to strict compliance requirements.
  • No data is sent to external servers, ensuring maximum confidentiality.

Pricing:

  • Offers a cost-effective plan at £3 per user/month, with no limitations on transcription minutes or data storage.

Conclusion

Each AI meeting assistant offers unique features tailored to different organizational needs. Fireflies.ai and Otter.ai provide comprehensive integrations and automated transcription services, albeit with certain limitations in their free plans and reliance on third-party services. Jamie and Notta focus on privacy and user control, with Notta integrating Microsoft Azure OpenAI for its services. Ulla stands out by offering an on-premises solution that ensures complete data sovereignty, user-controlled activation, and a straightforward pricing model without usage limitations. For organizations prioritizing data privacy and control, Ulla presents a compelling choice in the AI meeting assistant landscape.

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Posted in Use Cases on May 21, 2025.